Indira Gandhi National Open University (IGNOU) Question Papers
MASTER OF BUSINESS ADMINISTRATION
(RETAIL SERVICES)
(MBARS)
Term-End Examination June, 2015
MRS-003 : MANAGERIAL COMMUNICATION
Time : 3 hours Maximum Marks : 100
Note : Answer any five questions. All questions carry equal marks.
1. "For productive Business Meetings, listening and non-verbal communication skills are the key
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