Indira Gandhi National Open University (IGNOU) Question Paper
MASTER OF BUSINESS ADMINISTRATION
(RETAIL SERVICES)
(MBARS)
Term-End Examination June, 2015
MRS-023 : SOFT SKILLS (INTERPERSONAL RELATIONS AND PRESENTATIONS)
Time : 3 hours Maximum Marks : 100
Note : Attempt any five questions. All questions carry equal marks.
1. Distinguish between formal and informal styles of communication with ![]()
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