University Of Pune Question Paper
B. B. A. ( Semester - VI ) Examination - 2013
(D) CASES IN SERVICE SECTOR MANAGEMENT
(Specialisation - IV : Service Sector Management)
(New 2008 Pattern)
Time : 2 Hours] [Max. Marks : 50
Instructions :
(1) Q. No. 1 is compulsory.
(2) Solve any two from Q. Nos. 2 to 4.
(3) Figures to the right indicate full marks.
Q.1) Case No. 1 : [20]
Quality Circle is a ![]()
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