University Of Pune Question Paper
F. Y. B. Com. Examination - 2013
CONSUMER PROTECTION AND BUSINESS ETHICS
(New 2008 Pattern)
Time : 3 Hours] [Max. Marks : 80
Instructions :
(1) All questions are compulsory.
(2) Figures to the right indicate full marks.
Q.1) What is Consumer ? Explain the importance and functions of Consumer
Movement. [16]
Q.2) Explain the Redressal Machinery under the Consumer ![]()
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